“Everything Jane wrote about change [in her book] is so relatable -- I was so comfortable in my last job and didn't think that change would happen, but it did. My self-esteem plummeted. [The book] helped me understand the reality of my situation and gave me great comfort in knowing that there are others out there who have been or are going through the exact same thing as I did. I now have a new job and ... with the knowledge I have acquired after reading her book, I am confident I can grow to become one of the most valuable employees in the business. ”